FREQUENTLY ASKED QUESTIONS

The process begins with a consultation so we can understand your household, the role you are looking to fill, and your priorities. From there, we conduct a considered search, present suitable professionals, and support you through interviews and the next stages of the placement process.

Timelines vary depending on the role, location, schedule, requirements, and availability of suitable professionals. We focus on conducting a considered search rather than working towards a fixed placement timeframe.

Yes. Families have the opportunity to meet and interview the professionals introduced to them before deciding whether they would like to move forward.

You are not expected to proceed with a candidate simply because they have been introduced. Your feedback helps us better understand your preferences and refine the search where appropriate.

Our screening and due diligence process may include identity and right-to-work checks, employment history, professional references, relevant qualifications, interviews, and appropriate background checks. Requirements vary depending on the role, location, and applicable legal requirements.

Our core services include childcare, newborn and postpartum support, and household and family support. This includes nannies, babysitters, mother’s helpers, newborn care specialists, maternity nurses, postpartum support professionals, nanny-housekeepers, and family assistants.

Potentially. Additional private household staffing searches may be considered on a bespoke basis following consultation.

Fees and any relevant terms are discussed before a family proceeds with a search so that the arrangement is clear from the outset.